KPI Improvement

What gets measured, gets managed.


We’ve developed this service to enable business owners to understand the key drivers or Key Performance Indicators (KPIs) in their business. Our goal is for you to learn how to accurately measure them and apply strategies & tactics to improve them.

The first step is that we will work together to establish the key drivers in your business.  These may be financial, e.g. gross profit margin, or non-financial e.g. customer satisfaction ratings.  Then, we’ll guide you on how to measure each KPI and set improvement targets.

Key Performance Indicator (KPI) Coaching

The number of KPIs you monitor should be limited to those that will make the most powerful difference to your business.  These should be aligned with your annual Business Plan.

We’ll coach you on a monthly basis to implement a tactical plan that covers the business processes and behavioural changes required to ensure your key drivers head in the right direction.  

If you wish to better understand how to drive increased profit, cash flow and ultimately business value – Call us on 08 8431 0022

Benefits of KPI Improvement Coaching:

  • Set sensible targets for improving 3-5 critical KPIs
  • Streamline and establish the processes that will improve your KPIs
  • Increased efficiency and productivity
  • Clarify performance expectations with your team
  • Manage your team more effectively, manage by fact
  • We’ll encourage you to be accountable for your goal achievement
  • Be inspired to work less in the business and more on it
  • Gain access to our collective wisdom, our systems, products and services
  • Gain a better understanding of how your business operates
  • Increase your ability to make effective strategic decisions

Any time is the right time to start working on your KPIs.  It’s easy to put this in your ‘too busy basket’, but investing a little time each week could pay big dividends, improving both your business performance and personal life.

It’s remarkable how simple changes to your business processes can improve your key drivers! 

Contact us today to see how we can help you establish, measure and improve your KPIs.

KPI Improvement Coaching is a part of our Virtual CFO package.

To find out how our Virtual CFO service can support your business growth, please contact our Principal Business Advisory – Chrisanthe Lekatis.